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Mold Response after a Storm

5/9/2018 (Permalink)

Mold Remediation Mold Response after a Storm Mold spores spread through the air, and areas that were not originally affected by floodwaters can soon become home to serious mold infestations.

Here in the Middle Georgia area, we have the ideal climate for mold to develop and thrive. As mold can start to develop in as little as 48 hours after water damage it is imperative that any damage due to a fire, a flood, a broken water pipe, or a leaky foundation be cleaned up property in order to avoid significant property damage to your home due to mold.

After our recent Spring storms, and a damp, hot summer forecasted, the threat of mold infestation should be considered high. If your home was affected by the recent widespread flooding in our area, it is important that any signs of mold be dealt with immediately, and properly. Homes in our area often are affected by mold in bathrooms and basements, but after flood damage mold can develop anywhere in your home.

Mold spores spread through the air, and areas that were not originally affected by floodwaters can soon become home to serious mold infestations. Mold is often found air ducts, and that in and of itself, can cause it to spread quickly. SERVPRO of Thomaston, Forsyth & Fort Valley stands at the ready to help you restore your home after water damage. It is important to understand, that time is of the essence. The longer you postpone the cleanup, the greater the mold remediation process will be, and the longer you and your family will be inconvenienced.

If you are starting to see the signs of mold in your home, or you are smelling mildew, a thorough cleaning and disinfecting is required, and the sooner the better. Mold has the potential to cause health effects, so cleanup should be conducted with proper protective clothing, masks, and gloves. Bleach and water should be used to kill the mold in all areas affected. Scrub the solution into the area, rinse, and dry thoroughly. If saturated drywall and insulation was not removed after storm damage, you may need a thorough evaluation by a professional emergency water damage restoration team.

Water damage that was not properly remedied prior to rebuilding may have caused mold to start growing behind your new walls, or under your new carpeting. If the structure of your home was not properly disinfected, dehumidified, and dried, mold may be thriving. We see this frequently occur. In a rush to get properties inhabitable, some steps are skipped that can cause mold infestations. If you believe you have a growth from recent floods, or other water damage, call us immediately. We can quickly help you to identify problem areas and start the mold remediation process if needed.

Our mission is to help our neighbors, friends, colleagues, and other community members quickly recover from any natural disaster, fire, sewage backup, or other event that has damaged the home. We can quickly respond, regardless of the size or type of damage, and immediately start the evaluation and investigation into the cause, and the best ways to restore the home to its original state. Call us today, we work directly with insurance companies to relieve a portion of the burden of the rebuilding process.

About SERVPRO of Thomaston, Forsyth & Fort Valley

SERVPRO of Thomaston, Forsyth & Fort Valley is Faster to Any Size Disaster, helping residential and commercial property owners when natural disasters, water damage, sewage backups, floods, fires, mold remediation, and other events happen. In addition to Thomaston, Forsyth & Fort Valley, we also proudly serve surrounding communities.

For more information, visit our website at:

Water Damage vs. Flood Damage: What’s the Difference?

5/8/2018 (Permalink)

Water Damage, as covered in the homeowner’s policy includes ‘instances of water hitting your home before touching the outside ground’. (No, we’re not making this up.) Damage from a leaky roof or broken pipe are insured. So too is mold that results from those accidents. But mold resulting from a flood won’t be covered unless you have separate flood insurance.

It’s important to note that it is the damage to your home that’s insured, not the actual item that failed. So if a busted pipe was the source of the problem, the ruined carpet will be covered but not the broken pipe.

FEMA estimates that just six inches of water can cause $20,000 in damage.

After the hurricanes of the past decade, the government started tracking storm damage. This website not only shows you scary videos of hurricane damage and houses surrounded by water, but offers assistance in finding low-cost policies. Check it out:

Here are some things flood insurance generally does cover:

  • Building & foundation
  • Electrical & plumbing
  • Permanently installed carpet, paneling & furniture
  • Removal of debris
  • Built-in appliances

Homeowners do have some protection, though. Our team can usually help you decipher the language in your policy. And remember, you are not required to accept the lowest bid on restoration work. Repair rates should reflect the prevailing charges in your area for quality work. It’s easy enough to find a fully licensed and insured firm to take charge of the clean-up work. Just call us!

While the first day or so after a catastrophic flood may seem like Armageddon, make sure you take the necessary steps to prevent further damage. We can help you identify what needs to be done. Also ask about time requirements. Most policies stipulate that preventive measures and restoration work be done within a certain time frame.

Questions? Call 478-956-1214. Fortunately for you, we deal with these issues every day.

For more information, visit our website at

Mitigation vs. Restoration: The Important Difference

5/8/2018 (Permalink)

Over the years, there has been an abundance of misconceptions and non-truths involving property damage and restoration procedures. Professional restoration companies are trained to see beyond the misconceptions and misinformation that often complicate a claim. If someone doesn’t act quickly enough or doesn’t take the right actions due to these misconceptions, they can end up with even more damage to deal with, that could have easily been avoided.

A SERVPRO of Thomaston, Forsyth & Fort Valley professional restoration technician will prioritize mitigation over restoration ensuring damage costs do not escalate. Mitigation is extremely time-critical, as it stops further damage and reduces additional loss. It usually needs to be performed within 24 hours or less. Any delay will further complicate or devalue the mitigation effort.

Restoration, on the other hand, puts the damaged items back to a preloss condition. It is less time-critical, but still important and should be done as quickly as possible.

Misconception #1: Replacing is less expensive than salvaging.

Cleaning is a mitigation process that has excellent results and is cost-effective - especially when compared to the cost of replacement. For instance, when smoke is not properly cleaned from delicate fabrics and surfaces, secondary damage can occur. Replacement is usually the only option. Hundreds of dollars of cleaning can become thousands of dollars of replacement due to delayed action. Today’s restoration professionals are able to effectively clean and remove contaminates, saving expensive replacement costs.

Misconception #2: If you get your carpets cleaned, they get dirty faster.

Techniques, equipment, and materials used in the past to clean carpets were inferior to those used by today’s professionals. In the past, inefficient carpet shampooing left a soap residue that attracted soil more rapidly than prior to cleaning. Restoration professionals now use a cleaning process that both flushes and rinses carpets, and prevents that from happening.

Misconception #3: Once the carpet is dry, that noisy equipment needs to be removed.

The greatest failure in restoring water-damaged structures is to remove the drying equipment before the drying is complete. Using the carpet or padding to determine dryness is a poor misrepresentation of whether the structure is dry or not (and one that is not easily defended if litigation follows). Carpet and padding dry quicker than other structural materials and are not an accurate gauge. The danger with ineffective drying is that it can turn a small loss from water damage into a multi-thousand dollar mold claim. SERVPRO of Thomaston, Forsyth and Fort Valley professionals use measuring equipment to determine if moisture content has been returned to normal standards. Meters and sensors are used to document and record the data that justifies the use of the equipment and the best time to remove it. That is extremely important to accomplish the end result - a totally dry structure.

Misconception #4: Once a structure has been damaged by fire, it will always smell like smoke. So why rush to clean it up?

Stories arise about smoke damage restoration efforts that have failed - usually because odor remains. Smoke odor and residue are the products of incomplete combustion. They are acidic and are far more damaging than ordinary dirt or dust. Prompt cleaning actions can reduce losses if this acid is removed or neutralized. Odor removal is more complicated than turning on one machine and hoping to achieve satisfactory results. Restoration for smoke odor has to be thorough. All contaminated areas need to be cleaned, deodorized, and sealed where applicable. It is important that all odor molecules are neutralized, either airborne or absorbed.

SERVPRO of Thomaston, Forsyth & Fort Valley professionals are the best assurance when it comes to mitigation and restoration. Due to their continuous technical training, they do not repeat the erroneous theories and mistakes of the past. Using the latest equipment and techniques, they make sure that the job is done correctly and completely - the first time. SERVPRO of Thomaston, Forsyth & Fort Valley restoration services are available 24/7, 365 days per year; they include water and flood damage cleanup, mold remediation, odor control, reconstruction services, trauma cleanup, and fire and smoke damage cleanup.  Don’t wait another moment if your home has been devastated; call us today at 478-956-1214.

For more information, visit:

The In's and Out's of Commercial Restoration Work

5/7/2018 (Permalink)

When a business needs commercial restoration they should look for services that provide 24 hour emergency services. These companies will be able to come out at any time of day in order to offer immediate relief and this means they can get started as soon as possible (or as soon as the fire departments have dealt with any potential health risks).

From here, these companies will then go about assessing the extent of the damage. This will then allow them to come up with a good plan of action for addressing the damage and for restoring your building. Often the extent of the damage might be more severe than it appears on the face of it – for instance if mold is accruing in another room as a result of water damage, or if smoke got into an adjoining part of the building. Thus, these companies use sensors and other tools to accurately assess the damage.

Next, commercial restoration companies will go about sealing any leaks and preventing any further damage that could occur as a result of these issues. This might mean repairing a pipe or roof or it might just mean adding a temporary measure to secure the premises while they work.

Anything that cannot be salvaged will then be disposed of to make space and other items might be moved out temporarily as well. The specialists will then be able to begin removing any water using large pumps and then to start cleaning the affected surfaces using equipment such as scrubbers. Anything that is damp will need to be dried thoroughly to prevent the spread of mold, while sanitization will also be necessary for health reasons.

Once everything is cleaned and moved out and the building is sealed, commercial restoration will then involve the repair and remodeling of various rooms. This may mean installing new fittings such as bathrooms and kitchens, it might mean replacing individual items such as cabinets or repainting the walls and re-carpeting.

Ultimately, commercial restoration companies provide a wide variety of different services which together can help to clean and restore a property after it has been affected by a storm, flood, fire or any other type of damage. This will then allow you to return to business as quickly as possible.

When it comes to your commercial property, we mean business. You need a company that can minimize the disruption to your clients while delivering superior results. Whether you need professional cleaning to make your business shine, emergency water or fire restoration services, mold remediation, SERVPRO of Thomaston, Forsyth & Fort Valley has the training and expertise to help make it “Like it never even happened.”

  • Small Office Buildings
  • Large Office/High-Rise Office Buildings
  • Apartment Buildings
  • Restaurants
  • Hotel/Motels
  • Small Retail Stores
  • Large Retail/Big-Box Stores
  • High-Rise Residential
  • Manufacturing & Industrial
  • Government/Military

For more information, visit our website at

Mold and Water Damage: How the two are connected

5/5/2018 (Permalink)

The common signs of fungi include visible patches in varying colors including black, green, red, blue, and white. Mold can produce a robust and musty odor; it extensively discolors walls, ceiling, and floors. Its presence can also cause allergens and irritants. Our prompt response can be a key to mitigating further mold growth, especially when there is or has been water damage. 
Mold damage in Middle Georgia is an unwelcome sight. This beautiful community is popular in art, science, health, entertainment and so much more. Any mold growth must be quickly handled. SERVPRO is your go-to mold removal and remediation service for residential and commercial properties. 
The historical aspects of our Georgia neighborhoods are why it is important to use an experienced and reputable company. Our technicians are IICRC certified, well trained and qualified to handle mold problems in your home or business. We work diligently to make sure that any mold problems are mitigated in an expedient manner. 
Ridding your property of mold helps to ensure the health and safety of family members and workers. Mold begins as a result of water damages. Our SERVPRO professionals enter your home or business with the knowledge and necessary facts of how mold growth propagates and how to repress cross contamination. 
We employ processes for removal of mold, which involves assessment and inspections; advanced mold containment procedures and specialized air infiltration treatments. We will expertly clean your furnishings and belongings; we disinfect and deodorize. Depending on the extent of your mold damage, we provide both minor repairs and major repairs both in homes and businesses of all sizes. In the case of extensive infestation and contamination, materials and possessions may be discarded according to prevailing codes.
The professionals at SERVPRO of Thomaston, Forsyth & Fort Valley will help to protect and secure your property to get it back to a preloss condition. We are locally owned and operated. Having just one qualified company with a full range of remediation and restoration services will save our property owners time, and keep costs low. Call us at 478-956-1214 so that we can answer any questions you have and to introduce our many mold and water remediation services to you.

For more information, visit our website at:

Restoring Your Commercial Property after suffering Water Damage

5/4/2018 (Permalink)

Flooding and water damage events at commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Thomaston, Forsyth and Fort Valley

SERVPRO of Thomaston, Forsyth and Fort Valley specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

For more information, visit SERVPRO of Thomaston, Forsyth and Fort Valley online at:

IICRC Certification – Blog (Commercial)

SERVPRO of Thomaston, Forsyth and Fort Valley is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

  • Present accurate information to consumers and conduct business with honesty and integrity.
  • Require a technician on all jobs who has been formally trained and passed all required tests.
  • Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.
  • Maintain liability insurance to protect all parties in the event of an accident.
  • Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Thomaston, Forsyth and Fort Valley

SERVPRO of Thomaston, Forsyth and Fort Valley specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

For more information, visit SERVPRO of Thomaston, Forsyth and Fort Valley online at:

Expensive Damage Can Come From Simple Water Leaks

5/4/2018 (Permalink)

Often water damage results from a leak in your home. Perhaps you have considered doing your repairs when you are currently experiencing a leak somewhere or even more than one leak. But generally, it is wiser to contact a professional water damage company like SERVPRO to get the job done for you. You will have peace of mind knowing that the leak was stopped and that they have followed safety regulations. This should prevent any dangers or hazards to you, your family and pets, which is what you want after all--real security.

The fact is it can be a very technical process to locate where those leaks are originating from. Water can wind its way down some very strange paths, far from the source of the water flow. We will utilize moisture meters and hygrometers to locate hidden pockets of water and moisture. Not all leaks leave a revealing stain. 

We know how to inspect in all the hidden voids, attic areas, and crawlspaces for signs of a drip or water flow. Take into consideration that the discoloration of the spot on the ceiling of your den on the first floor could have been caused by a water leak up on the roof. Water will flow to the lowest point as it obeys the laws of gravity. If the water damage is caused by a broken supply line or appliance water disposal hose, the gushing of water may cover a large enough area of the floor or walls to necessitate quick action for water removal. This fast water extraction will limit damage to carpets, wood flooring, furniture, electronics, and soft materials. However, if water has been absorbed into the drywall, this needs to be discarded since this porous material can also produce mold growth.

The professionals realize what they need to look for when assessing the damage. They know how to look for blue-green oxidation powder on pipes that indicate that there is a weakness in the joint which may result in a water leak or pinhole spray.  Water should only flow in the pipes. 

You may not have all the right tools, knowledge, and supplies to repair the leak.  Those tools are expensive. It is likely cheaper for you to hire the professionals to fix your leak quickly. SERVPRO can restore water damaged items, and limit the severity of water damage, by quickly stemming the flow of unwanted water. Less work for us, saving your precious possessions for you while we mitigate the costs and inconvenience. We can return your water damaged home to its preloss condition "Like it never even happened." Call us at 478-956-1214.

For more information, visit our website at:

For immediate service, call SERVPRO!

5/3/2018 (Permalink)

SERVPRO of Thomaston, Forsyth and Fort Valley provides 24-hour emergency service and is dedicated to being faster to any-sized disaster. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 – 478-956-1214

Residential Services

Whether your home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Building/Reconstruction Services

Commercial Services

There's never a convenient time for fire or Water damage to strike your commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. Learn more about our commercial services:

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration

For more information, visit SERVPRO of Thomaston, Forsyth and Fort Valley online at:

Why You Should Hire SERVPRO for Water Damage Restoration

5/3/2018 (Permalink)

Usually, property damage from water damage is not expected. It can completely turn your life upside down, and whether it is your business or home, a building that is damaged needs services that are fast and experienced. At SERVPRO, our primary goal is to get your structure back to its safe, pre-incident state in a timely and efficient matter. Our team is well-trained and experienced, and will provide you with professional restoration and cleanup services to homeowners, business owners, property management companies and insurance companies.

Thorough Water Damage Restoration
SERVPRO is an experienced and professional restoration company, and we are fully bonded, licensed, certified and insured. Our technicians are in fact, trained in the highest certifications in the industry, and they are continuously updating their training. Whether you have suffered minor damage from water or things are a lot more significant, you can be sure that no job is too big or too small for us.

When You Really Need Us
Once you contact us, we will be to your property to assess your damages from water and take the time to evaluate the damages correctly. We’ll draw up a plan for water damage remediation that you can understand, and we will explain any questions. This will all be done before we begin any work. Then, we will get to work to minimize any property loss and getting your structure back to its original state before the loss.

Water damage can be quite deceptive and will penetrate into cavities in your structure, making pockets of saturation which are trapped and hidden. Sophisticated moisture detection meters are the only way in which the detection of water in these areas can be done. We have such equipment, and we will check your structure thoroughly to find any hidden water damage. Moisture that goes undetected will keep causing damage. At a minimum, this damage will cause odors, and greater damage will surface when materials shrink, delaminate, split and deteriorate even further to where costly repairs will be needed.

Water damage restoration is more than just eliminating the excess water, but it includes getting your structure totally back to its preloss condition as stated above. The key is a response that is timely and careful monitoring of mold, water damage, and any other health issues which can be avoided. If water damage is in your building for too much time, mold will begin to grow. As certified IICRC professionals, we at SERVPRO have the experience and training needed to find the sources of moisture, and evaluate any mold growth, both visible and suspected, contain the damage, get rid of contamination and dry out all materials affected to make sure that mold won’t come back.

Water damage can be devastating and overwhelming, so let our professional team at SERVPRO of Thomaston, Forsyth & Fort Valley come and take care of your damages from water for you. Contact us anytime at 478-956-1214, and we will get to work on your property so we can begin the process of getting your life back to normal as soon as possible.

For more information, visit our website at:

Emergency Ready Profile

5/2/2018 (Permalink)

As a homeowner you always want to make sure you have emergency contacts close by in case anything unexpected happens. What if you are a homeowner but also a business owner? I know personally I couldn't imagine the amount of stress! SERVPRO realizes that you might not think about the unexpected things that might happen to your business; flooding, tornado damage, etc. 

That's why we have our Emergency Ready Program available to you! Our ERP, Emergency Ready Profile is the best way to reduce business interruption following a disaster, plan for it now! As many as 50% of businesses may never recover following a disaster, according to the latest industry research. Of the businesses that survive, the overwhelming majority of them had a preparedness plan in place. Pre-planning can serve as an insurance policy aimed at peace of mind. By developing a SERVPRO® Emergency READY Profile for your business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.

 The SERVPRO Emergency READY Profile Advantage A no cost assessment of your facility.

– This means there is no need to allocate funds, giving you a great value at no cost. A concise Profile Document that contains only the critical information needed in the event of an emergency.

– It will only take a little time to complete and will not take you away from current projects. But it will save a lot of time if ever needed. A guide to help you get back into your building following a disaster.

– This can help minimize the amount of time your business is inactive by having an immediate plan of action. Establishes your local SERVPRO® Franchise Professional as your disaster mitigation and restoration provider.

– You have a provider that is recognized as an industry leader and close by. Identification of the line of command for authorizing work to begin.

– This saves time so we can begin the work of mitigating the damage which can save you time and money. Provides facility details such as shut-off valve locations, priority areas and priority contact information.

– Having a quick reference of what to do, how to do it and who to call provides solutions in advance of an emergency so that during the emergency you are “Ready for whatever happens.”  

Give us a call today and set up your ERP!

(478) 956-1214

For more information, visit SERVPRO of Thomaston, Forsyth and Fort Valley online at: