Recent Posts

The Difference between Water Damage vs. Flood Damage

5/22/2019 (Permalink)

Water Damage, as covered in the homeowner’s policy includes ‘instances of water hitting your home before touching the outside ground’. (No, we’re not making this up.) Damage from a leaky roof or broken pipe are insured. So too is mold that results from those accidents. But mold resulting from a flood won’t be covered unless you have separate flood insurance.

It’s important to note that it is the damage to your home that’s insured, not the actual item that failed. So if a busted pipe was the source of the problem, the ruined carpet will be covered but not the broken pipe.

FEMA estimates that just six inches of water can cause $20,000 in damage.

After the hurricanes of the past decade, the government started tracking storm damage. This website not only shows you scary videos of hurricane damage and houses surrounded by water, but offers assistance in finding low-cost policies. Check it out:

Here are some things flood insurance generally does cover:

  • Building & foundation
  • Electrical & plumbing
  • Permanently installed carpet, paneling & furniture
  • Removal of debris
  • Built-in appliances

Homeowners do have some protection, though. Our team can usually help you decipher the language in your policy. And remember, you are not required to accept the lowest bid on restoration work. Repair rates should reflect the prevailing charges in your area for quality work. It’s easy enough to find a fully licensed and insured firm to take charge of the clean-up work. Just call us!

While the first day or so after a catastrophic flood may seem like Armageddon, make sure you take the necessary steps to prevent further damage. We can help you identify what needs to be done. Also ask about time requirements. Most policies stipulate that preventive measures and restoration work be done within a certain time frame.

Questions? Call 478-956-1214. Fortunately for you, we deal with these issues every day.

Mold Response following a Storm

5/22/2019 (Permalink)

Here in the Middle Georgia area, we have the ideal climate for mold to develop and thrive. As mold can start to develop in as little as 48 hours after water damage it is imperative that any damage due to a fire, a flood, a broken water pipe, or a leaky foundation be cleaned up property in order to avoid significant property damage to your home due to mold.

After Spring storms, and a damp, hot summer forecasted, the threat of mold infestation should be considered high. Homes in our area often are affected by mold in bathrooms and basements, but after flood damage mold can develop anywhere in your home.

Mold spores spread through the air, and areas that were not originally affected by floodwaters can soon become home to serious mold infestations. Mold is often found air ducts, and that in and of itself, can cause it to spread quickly. SERVPRO of Thomaston, Forsyth & Fort Valley stands at the ready to help you restore your home after water damage. It is important to understand, that time is of the essence. The longer you postpone the cleanup, the greater the mold remediation process will be, and the longer you and your family will be inconvenienced.

If you are starting to see the signs of mold in your home, or you are smelling mildew, a thorough cleaning and disinfecting is required, and the sooner the better. Mold has the potential to cause health effects, so cleanup should be conducted with proper protective clothing, masks, and gloves. Bleach and water should be used to kill the mold in all areas affected. Scrub the solution into the area, rinse, and dry thoroughly. If saturated drywall and insulation was not removed after storm damage, you may need a thorough evaluation by a professional emergency water damage restoration team.

Water damage that was not properly remedied prior to rebuilding may have caused mold to start growing behind your new walls, or under your new carpeting. If the structure of your home was not properly disinfected, dehumidified, and dried, mold may be thriving. We see this frequently occur. In a rush to get properties inhabitable, some steps are skipped that can cause mold infestations. If you believe you have a growth from recent floods, or other water damage, call us immediately. We can quickly help you to identify problem areas and start the mold remediation process if needed.

Our mission is to help our neighbors, friends, colleagues, and other community members quickly recover from any natural disaster, fire, sewage backup, or other event that has damaged the home. We can quickly respond, regardless of the size or type of damage, and immediately start the evaluation and investigation into the cause, and the best ways to restore the home to its original state. Call us today, we work directly with insurance companies to relieve a portion of the burden of the rebuilding process.

About SERVPRO of Thomaston, Forsyth & Fort Valley

SERVPRO of Thomaston, Forsyth & Fort Valley is Faster to Any Size Disaster, helping residential and commercial property owners when natural disasters, water damage, sewage backups, floods, fires, mold remediation, and other events happen.

Treating Water Damage AND Mold: A Hand in Hand Approach

5/16/2019 (Permalink)

The common signs of fungi include visible patches in varying colors including black, green, red, blue, and white. Mold can produce a robust and musty odor; it extensively discolors walls, ceiling, and floors. Its presence can also cause allergens and irritants. Our prompt response can be a key to mitigating further mold growth, especially when there is or has been water damage. 
Mold damage in Middle Georgia is an unwelcome sight. This beautiful community is popular in art, science, health, entertainment and so much more. Any mold growth must be quickly handled. SERVPRO is your go-to mold removal and remediation service for residential and commercial properties. 
The historical aspects of our Georgia neighborhoods are why it is important to use an experienced and reputable company. Our technicians are IICRC certified, well trained and qualified to handle mold problems in your home or business. We work diligently to make sure that any mold problems are mitigated in an expedient manner. 
Ridding your property of mold helps to ensure the health and safety of family members and workers. Mold begins as a result of water damages. Our SERVPRO professionals enter your home or business with the knowledge and necessary facts of how mold growth propagates and how to repress cross contamination. 
We employ processes for removal of mold, which involves assessment and inspections; advanced mold containment procedures and specialized air infiltration treatments. We will expertly clean your furnishings and belongings; we disinfect and deodorize. Depending on the extent of your mold damage, we provide both minor repairs and major repairs both in homes and businesses of all sizes. In the case of extensive infestation and contamination, materials and possessions may be discarded according to prevailing codes.
The professionals at SERVPRO of Thomaston, Forsyth & Fort Valley will help to protect and secure your property to get it back to a preloss condition. We are locally owned and operated. Having just one qualified company with a full range of remediation and restoration services will save our property owners time, and keep costs low. Call us at 478-956-1214 so that we can answer any questions you have and to introduce our many mold and water remediation services to you.

The Basics of Commercial Restoration

5/16/2019 (Permalink)

When a business needs commercial restoration they should look for services that provide 24 hour emergency services. These companies will be able to come out at any time of day in order to offer immediate relief and this means they can get started as soon as possible (or as soon as the fire departments have dealt with any potential health risks).

From here, these companies will then go about assessing the extent of the damage. This will then allow them to come up with a good plan of action for addressing the damage and for restoring your building. Often the extent of the damage might be more severe than it appears on the face of it – for instance if mold is accruing in another room as a result of water damage, or if smoke got into an adjoining part of the building. Thus, these companies use sensors and other tools to accurately assess the damage.

Next, commercial restoration companies will go about sealing any leaks and preventing any further damage that could occur as a result of these issues. This might mean repairing a pipe or roof or it might just mean adding a temporary measure to secure the premises while they work.

Anything that cannot be salvaged will then be disposed of to make space and other items might be moved out temporarily as well. The specialists will then be able to begin removing any water using large pumps and then to start cleaning the affected surfaces using equipment such as scrubbers. Anything that is damp will need to be dried thoroughly to prevent the spread of mold, while sanitization will also be necessary for health reasons.

Once everything is cleaned and moved out and the building is sealed, commercial restoration will then involve the repair and remodeling of various rooms. This may mean installing new fittings such as bathrooms and kitchens, it might mean replacing individual items such as cabinets or repainting the walls and re-carpeting.

Ultimately, commercial restoration companies provide a wide variety of different services which together can help to clean and restore a property after it has been affected by a storm, flood, fire or any other type of damage. This will then allow you to return to business as quickly as possible.

When it comes to your commercial property, we mean business. You need a company that can minimize the disruption to your clients while delivering superior results. Whether you need professional cleaning to make your business shine, emergency water or fire restoration services, mold remediation, SERVPRO of Thomaston, Forsyth & Fort Valley has the training and expertise to help make it “Like it never even happened.”

  • Small Office Buildings
  • Large Office/High-Rise Office Buildings
  • Apartment Buildings
  • Restaurants
  • Hotel/Motels
  • Small Retail Stores
  • Large Retail/Big-Box Stores
  • High-Rise Residential
  • Manufacturing & Industrial
  • Government/Military

Handling water damage the SERVPRO way

5/13/2019 (Permalink)

Usually, property damage from water damage is not expected. It can completely turn your life upside down, and whether it is your business or home, a building that is damaged needs services that are fast and experienced. At SERVPRO, our primary goal is to get your structure back to its safe, pre-incident state in a timely and efficient matter. Our team is well-trained and experienced, and will provide you with professional restoration and cleanup services to homeowners, business owners, property management companies and insurance companies.

Thorough Water Damage Restoration
SERVPRO is an experienced and professional restoration company, and we are fully bonded, licensed, certified and insured. Our technicians are in fact, trained in the highest certifications in the industry, and they are continuously updating their training. Whether you have suffered minor damage from water or things are a lot more significant, you can be sure that no job is too big or too small for us.

When You Really Need Us
Once you contact us, we will be to your property to assess your damages from water and take the time to evaluate the damages correctly. We’ll draw up a plan for water damage remediation that you can understand, and we will explain any questions. This will all be done before we begin any work. Then, we will get to work to minimize any property loss and getting your structure back to its original state before the loss.

Water damage can be quite deceptive and will penetrate into cavities in your structure, making pockets of saturation which are trapped and hidden. Sophisticated moisture detection meters are the only way in which the detection of water in these areas can be done. We have such equipment, and we will check your structure thoroughly to find any hidden water damage. Moisture that goes undetected will keep causing damage. At a minimum, this damage will cause odors, and greater damage will surface when materials shrink, delaminate, split and deteriorate even further to where costly repairs will be needed.

Water damage restoration is more than just eliminating the excess water, but it includes getting your structure totally back to its preloss condition as stated above. The key is a response that is timely and careful monitoring of mold, water damage, and any other health issues which can be avoided. If water damage is in your building for too much time, mold will begin to grow. As certified IICRC professionals, we at SERVPRO have the experience and training needed to find the sources of moisture, and evaluate any mold growth, both visible and suspected, contain the damage, get rid of contamination and dry out all materials affected to make sure that mold won’t come back.

Water damage can be devastating and overwhelming, so let our professional team at SERVPRO of Thomaston, Forsyth & Fort Valley come and take care of your damages from water for you. Contact us anytime at 478-956-1214, and we will get to work on your property so we can begin the process of getting your life back to normal as soon as possible.

Small Water Leaks can lead to Expensive Water Damage Repair

5/13/2019 (Permalink)

Often water damage results from a leak in your home. Perhaps you have considered doing your repairs when you are currently experiencing a leak somewhere or even more than one leak. But generally, it is wiser to contact a professional water damage company like SERVPRO to get the job done for you. You will have peace of mind knowing that the leak was stopped and that they have followed safety regulations. This should prevent any dangers or hazards to you, your family and pets, which is what you want after all--real security.

The fact is it can be a very technical process to locate where those leaks are originating from. Water can wind its way down some very strange paths, far from the source of the water flow. We will utilize moisture meters and hygrometers to locate hidden pockets of water and moisture. Not all leaks leave a revealing stain. 

We know how to inspect in all the hidden voids, attic areas, and crawlspaces for signs of a drip or water flow. Take into consideration that the discoloration of the spot on the ceiling of your den on the first floor could have been caused by a water leak up on the roof. Water will flow to the lowest point as it obeys the laws of gravity. If the water damage is caused by a broken supply line or appliance water disposal hose, the gushing of water may cover a large enough area of the floor or walls to necessitate quick action for water removal. This fast water extraction will limit damage to carpets, wood flooring, furniture, electronics, and soft materials. However, if water has been absorbed into the drywall, this needs to be discarded since this porous material can also produce mold growth.

The professionals realize what they need to look for when assessing the damage. They know how to look for blue-green oxidation powder on pipes that indicate that there is a weakness in the joint which may result in a water leak or pinhole spray.  Water should only flow in the pipes. 

You may not have all the right tools, knowledge, and supplies to repair the leak.  Those tools are expensive. It is likely cheaper for you to hire the professionals to fix your leak quickly. SERVPRO can restore water damaged items and limit the severity of water damage by quickly stemming the flow of unwanted water. Less work for us, saving your precious possessions for you while we mitigate the costs and inconvenience. We can return your water damaged home to its preloss condition "Like it never even happened." Call us at 478-956-1214.

Handling a Commercial Water Damage

5/10/2019 (Permalink)

Any water damage to your business requires a fast response, which will lessen the damage, limits further damage and reduces cost. All types of structures or properties are susceptible to water damage regardless of whether it is accidental or a natural calamity. Whether it’s a minute sewage backup, a pipe break on an upper floor or a catastrophic event that requires massive amounts of equipment and expertly trained professionals, SERVPRO can be counted on to be there. If you have any commercial water damage, we are the company you need. We perform our work with experience and skill. Most importantly we work for you with respect and compassion. When water disaster affects your commercial building, it can affect the ability of a business to operate efficiently. Whether your water emergency occurs in any sized office building, apartments, retail buildings, government/military or hotels/motels, we will respond quickly to mitigate the damage and manage the restoration project through to its completion. 
Our professional team responds quickly because we are locally owned and operated. We’ll be there fast with the help you need. As a trusted leader in the restoration trade, we work diligently to quickly dry out your property. We use state-of-the-art water removal equipment and advanced drying techniques. We also will document the drying process to make sure that your property is dry, and the job completed right the first time. Our services for restoration includes an IICRC approved inspection, water damage assessment, water removal process, water extraction techniques, drying and dehumidification solutions, cleaning and repair and the last step of restoration, to get your business back to a condition “Like it never even happened.” Our advanced equipment detects hidden moisture, extracts the water quickly, dries and thoroughly cleans your office and its contents. We complete the job with deodorizing and sanitizing solutions. 
Our SERVPRO of Thomaston, Forsyth & Fort Valley company is available 24 hours a day, everyday. We are also your business’s greatest resource for mold remediation which is referred to as a secondary damage. We will work with your managers and insurance claims process to determine the best process for your commercial water damage restoration. Call us today for more information at 478-956-1214.

Cleaning and Repairing Fire Damage Properly

5/10/2019 (Permalink)

Fire damage can stem from even small fires. If you've had something catch fire that was plastic or rubber based, it can quickly melt onto your carpeting or tile floor. While tile is much easier to clean than carpeting because it is less porous, it can still be damaged if cleaning is not done properly. Other parts of your home's interior can also be damaged in small fires that don't necessitate the calling of the fire department. 
Middle Georgia homeowners who have mild to severe fire damage need to understand that it is not just the destruction of things from heat and flame, but also soot and smoke that can ruin textile furnishings like carpeting and draperies, as well as the finishes of interior walls and ceilings. These often need cleaning, but sometimes they need repairs, also. Restoring your home to pre-fire damage condition is a priority for us. In addition to our certifications in IICRC methods, we also have extensive experience in damage from all sizes of fires, and in any diverse settings. 
We have equipment that can remove evidence of the fire damage, down to the scent of it. We use ozone-producing equipment for this as one of the final steps in fire damage restoration. It wouldn't be complete to simply look clean – we want it to smell clean and fresh, too. Even with small fires, damage can be extensive, and the smell left behind will never go away until the soot that causes it is eliminated. Ozone can do this by bonding with the soot particles, and helping to disintegrate them naturally. 
We take pride in our workmanship and in knowing that the customer can live in his or her home again without the smell of smoke, soot, and burned items lingering. If you've had fire damage, please call SERVPRO of Thomaston, Forsyth & Fort Valley at 478-956-1214. We answer calls 24/7, and will set up an appointment for your convenience. 

SERVPRO Commercial Restoration: Immediate Response 24/7

5/7/2019 (Permalink)

SERVPRO of Thomaston, Forsyth & Fort Valley provides 24-hour emergency service and is dedicated to being faster to any-sized disaster. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

•24-Hour Emergency Service

•Faster to Any-Sized Disaster

•Highly Trained Restoration Technicians

•A Trusted Leader in the Restoration Industry

•Locally Owned and Operated

•Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 – 478-956-1214

Residential Services

Whether your home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

•Water Damage Restoration

•Fire Damage Restoration

•Mold Remediation

•Storm Damage Restoration

•Cleaning Services

•Building/Reconstruction Services

Commercial Services

There's never a convenient time for fire or water damage to strike your commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. Learn more about our commercial services:

•Commercial Water Damage Restoration

•Commercial Fire Damage Restoration

Commercial Water Damage Restoration

5/7/2019 (Permalink)

Flooding and water damage events at commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Thomaston, Forsyth and Fort Valley

SERVPRO of Thomaston, Forsyth and Fort Valley specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

•Present accurate information to consumers and conduct business with honesty and integrity.

•Require a technician on all jobs who has been formally trained and passed all required tests.

•Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

•Maintain liability insurance to protect all parties in the event of an accident.

•Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.